Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, protect and manage your information.

Last Updated: 08 October 2026

1. Introduction

Welcome to our application. We respect your privacy and are committed to protecting the personal information entrusted to us.

This Privacy Policy describes how information is collected, stored, used and protected when you use our application and related services.

By accessing or using our application, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you use the application, we may collect the following categories of information:

Account Information

  • Name and contact details
  • Email address and mobile number
  • Login and authentication information
  • Designation or role within the organization

Transaction Information

  • Order or sales request information
  • Retailer or customer details
  • Number of items and quantities
  • Transaction amounts
  • Order dates and related records

Technical Information

  • IP address
  • Browser and device information
  • Operating system
  • Application usage information
  • Error and diagnostic information

3. How We Use Your Information

Information collected through the application may be used for the following purposes:

  • To provide and operate application functionality.
  • To process and manage orders or requests.
  • To maintain customer and retailer records.
  • To authenticate authorized users.
  • To improve application performance and usability.
  • To provide technical support.
  • To detect and prevent unauthorized activities.
  • To comply with applicable legal requirements.

4. Information Sharing

We do not sell or rent your personal information to third parties.

Information may be shared only where necessary to operate the service, fulfill a business requirement, provide technical services, or comply with applicable law.

Authorized Personnel

Information may be accessible to authorized employees, administrators and users based on their assigned roles and permissions.

Service Providers

Trusted third-party service providers may process limited information when required to provide hosting, messaging, authentication, analytics or other technical services.

5. Data Security

We take reasonable technical and organizational measures to protect information from unauthorized access, alteration, disclosure or destruction.

  • Role-based access controls
  • Authentication mechanisms
  • Secure server infrastructure
  • Controlled access to application data
  • Monitoring and security practices

Although we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Data Retention

We retain information for as long as reasonably necessary to provide the application services, maintain business records, resolve disputes, comply with legal obligations and enforce applicable agreements.

When information is no longer required, it may be securely deleted or anonymized in accordance with our applicable data retention practices.

7. Your Rights

Subject to applicable laws and organizational policies, you may have rights regarding your personal information, including:

  • Requesting access to your personal information.
  • Requesting correction of inaccurate information.
  • Requesting deletion where legally applicable.
  • Requesting information about how your data is used.
  • Raising concerns regarding the processing of your data.

8. Cookies and Similar Technologies

Our web application may use cookies, local storage or similar technologies to maintain sessions, remember preferences, improve security and understand application usage.

Disabling certain cookies or browser storage features may affect some functionality of the application.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our application, business practices, technology or applicable laws.

Any updated version will be made available through the application or relevant website. The "Last Updated" date at the beginning of this policy indicates when the policy was most recently revised.

10. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact the appropriate application administrator or support team.

Company: Vedula Engineering Pvt. Ltd.
Email: vedula2@vedula-group.com
Phone: +033 2494 4537